Shipping Policy

  • Processing Time: Orders are processed within 1-3 business days.

  • Shipping Time: Estimated delivery within 5–10 business days across India.

  • Shipping Charges: Calculated at checkout. Free shipping on orders above ₹999.

  • Delivery Areas: Currently, we ship across India. For international orders, please contact customer support.

Return & Exchange Policy

We want you to love your purchase. If you’re not satisfied:

Returns

  • Eligibility: Return requests must be raised within 7 days of delivery.

  • Products must be unused, with original tags and packaging.

  • Cosmetics and personal care items are non-returnable unless damaged on arrival.

Refunds

  • Once we receive the returned item, a refund will be processed within 5–7 business days to your original payment method.

Exchanges

  • Exchange requests are subject to stock availability.

  • To initiate a return or exchange, email us at support@samayrashippex.com or call 9981077599.